thes3nator
Verizon throttled fire department’s “unlimited” data during Calif. wildfire Fire dep't had to pay twice as much to lift throttling during wildfire response. Ars Technica

Holy fuck boys, they’ve done it! We’ve got the first victim of a post-Net Neutrality nation. They’re finally throttling data. Thanks, Ajit Pai!

nunyabizni

“County Fire has experienced throttling by its ISP, Verizon,” Santa Clara County Fire Chief Anthony Bowden wrote in a declaration. “This throttling has had a significant impact on our ability to provide emergency services. Verizon imposed these limitations despite being informed that throttling was actively impeding County Fire’s ability to provide crisis-response and essential emergency services.”

Santa Clara Fire paid Verizon for “unlimited” data but suffered from heavy throttling until the department paid Verizon more, according to Bowden’s declaration and emails between the fire department and Verizon that were submitted as evidence.

The throttling recently affected “OES 5262,” a fire department vehicle that is “deployed to large incidents as a command and control resource” and is used to “track, organize, and prioritize routing of resources from around the state and country to the sites where they are most needed,” Bowden wrote.

“OES 5262 also coordinates all local government resources deployed to the Mendocino Complex Fire,” an ongoing wildfire that is the largest in California’s history, Bowden wrote.

The vehicle has a device that uses a Verizon SIM card for Internet access.

“In the midst of our response to the Mendocino Complex Fire, County Fire discovered the data connection for OES 5262 was being throttled by Verizon, and data rates had been reduced to 1/200, or less, than the previous speeds,” Bowden wrote. “These reduced speeds severely interfered with the OES 5262’s ability to function effectively. My Information Technology staff communicated directly with Verizon via email about the throttling, requesting it be immediately lifted for public safety purposes.”

Verizon did not immediately restore full speeds to the device, however.

“Verizon representatives confirmed the throttling, but rather than restoring us to an essential data transfer speed, they indicated that County Fire would have to switch to a new data plan at more than twice the cost, and they would only remove throttling after we contacted the Department that handles billing and switched to the new data plan,” Bowden wrote.

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This is gonna fall under public safety and create quite a ruckus

dustyhooves

the fuck